Basic Information

Reference Number

00003446235

Issuing Organization

Ontario Shared Services

Solicitation Type

RFI - Request for Information (Informal)

Solicitation Number

tender_17992

Title

Project: tender_17992 - Request for Information For Proposals for a modern Fishing and Hunting Licensing Service

Source ID

SCRIBE

Details

Location

Ontario

Purchase Type

Not Stated

Dates

Publication

2023/03/08 12:59:00 PM EST

Closing Date

2023/04/28 11:00:00 AM EDT

Contact Information

Laura Keatings

laura.keatings@ontario.ca

Description

Request for information for proposals for a modern fishing and hunting licensing service to support the online purchase of licences and hunting tags for the Province of Ontario. The Ministry of Natural Resources and Forestry is looking for options to modernize its service approach to better meet the needs of hunters, anglers, licence issuers and internal Ministry staff while also meeting the requirements of the Ontario digital service standards.
Scope of Work
Information is being sought on options for a system that will allow for the secure sales of outdoors cards, hunting and fishing licences and controlled game tags in a modern digital service. It would support game draw entry for a variety of species and track draw results for auditing purposes. It would support hunting tag issuance in both paper and digital tag formats. It would also support hunter reporting and compliance monitoring of the completion of hunter reports.

Some additional system needs would include: an Interactive Voice Response (IVR) option; options for a mobile application; supporting licence sales at 66 Service Ontario locations and over 500 private issuers; tracking hunter accreditation status; enabling enforcement staff to validate licence and tag compliance; providing marketing and communication services (e.g. customer relationship management tools); ensuring data quality and accuracy and provide Ministry staff with appropriate access and tools to perform data analysis and reporting. Finally, the ministry is seeking a comprehensive service support, maintenance and enhancement process with options for future growth to accommodate new/improved technology enhancements over the duration of the contract.

We are requesting that Respondents prepare a presentation that will provide clear and concise responses to the following information – company profile; a short summary of how the proposed solution meets our needs; detailed solution option; development and implementation plan; support, maintenance, enhancements a future growth plan; pricing model.
Selected Respondents will be asked to deliver a Product Overview Presentation/Demonstration via video conference.

Disclaimer All amendments to the associated notice, including amended documents, plans and specifications (where applicable), are issued by the originator of the notice. MERX asks you to contact the buying agency directly for these amendments. MERX stipulates that potential bidders may also be required to register with the buying authority as a bidder/plan taker. The contact information can be found within the main tender document and/or on this notice abstract.

Toutes les modifications associées à cet avis d’appel d’offres ainsi que les documents, les plans et les spécifications sont générés par l’entité responsable des achats (l’acheteur). S’il vous plait, contactez-le directement pour les addenda. Veuillez notez qu’il se peut que les fournisseurs soient obligés de s’inscrire directement avec l’acheteur. Vous pouvez trouver leur coordonnées dans le document principal ou dans l’abstrait de l’avis d’appel d’offre.

Source: https://ontariotenders.app.jaggaer.com/